Passport machines malfunction at Tenerife’s main airport, causing chaos and delays for travelers. One passenger had her arm trapped in the gates due to the system failure. Tourists faced long queues for biometric passport checks, leading to frustration and complaints about the inefficiency of the machines.
Issues with lack of staff exacerbate the situation, with long wait times and operational challenges reported by airlines like Ryanair. The introduction of a new EU entry-exit system at Tenerife airport is expected to further increase queues as travelers will undergo additional security procedures.
A passenger described the experience as disorganized, emphasizing the need for improvements at the airport. Concerns were raised about the functionality of the biometric machines and the overall service quality provided to visitors. The airport’s management acknowledged the deficiencies and pledged to address the issues promptly.
Travelers expressed dissatisfaction with the situation, highlighting the need for a smoother and more efficient process. The ongoing problems at Tenerife airport have raised concerns among tourists and the local government about maintaining the island’s appeal as a tourist destination.
