Banks are providing uneven services to disabled customers, with reports of individuals having to sit on the floor while waiting in branches, highlighting a disparity in inclusivity efforts, according to a recent investigation by Which?.
With an estimated 16.8 million disabled individuals in the UK, a significant portion of the population faces varying levels of service quality from major banks, as per the consumer group’s findings.
Which? surveyed over 2,200 people with impairments affecting their daily lives to gauge their satisfaction levels with different banks, revealing significant discrepancies in service provision.
Meanwhile, families are struggling to sell inherited retirement properties, with one case involving a man reducing the price of his late mother’s flat by £55,000 but facing challenges in finding a buyer despite incurring hefty fees annually.
The property market woes extend to Joan Taylor’s flat in Burgess Hill, West Sussex, acquired in 2015 for £225,000, but now difficult to sell due to age restrictions on potential buyers, leaving her son Gordon Taylor grappling with the situation.
Concerns have arisen over Danone’s recalls of infant formula due to potential toxin presence, impacting specific batches of Aptamil and Cow & Gate products and necessitating caution among consumers.
Furthermore, the TV licence fee is set to rise from £174.50 to £180 in April, reinforcing the obligation for individuals to possess a valid licence for viewing live TV broadcasts or BBC iPlayer content.
In the financial realm, the average mortgage rates have experienced a slight increase following the Bank of England’s rate freeze, with major banks like Barclays adjusting their rates in response to market conditions.
Meanwhile, UK broadband provider VISPA has ceased operations, prompting customers to seek alternative internet services due to the company’s decision to enter liquidation.
Amidst these developments, discount supermarket Lidl has announced a £29 million pay increase for its workforce, positioning itself as a leading supermarket in terms of employee remuneration.
Lastly, Greene King is enticing rugby fans with free pints of Guinness during the Six Nations tournament, underscoring its commitment to customer engagement through promotional campaigns.
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