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“Study Reveals Unequal Service for Disabled Bank Customers”

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Disabled individuals are experiencing unequal service from banks, with one customer sharing a distressing incident of having to sit on the floor while waiting in a branch.

A study conducted by consumer advocate Which? highlighted varying experiences among disabled bank customers, indicating that some major banks are not fully committed to inclusivity.

In the UK, there are approximately 16.8 million people with disabilities, constituting a significant portion of the population. Despite this, Which? asserts that there are significant discrepancies in the level of service provided by leading banks in the country.

Which? surveyed over 2,200 individuals with impairments affecting their daily lives to evaluate their satisfaction with their current account providers across various criteria.

In another report, families are struggling to sell inherited retirement properties, with one man lowering the asking price of his late mother’s flat by £55,000 but still facing challenges in finding a buyer.

The flat, purchased by Joan Taylor in Burgess Hill, West Sussex, in 2015 for £225,000, comes with a 125-year lease and is limited to individuals over 70, narrowing the potential buyer pool.

Following Joan’s passing in June 2024 at the age of 96, her son Gordon Taylor reduced the asking price to £170,000 but continues to encounter difficulties in selling the property.

Danone has issued additional recalls of infant and follow-on formula due to the potential presence of a toxin, cereulide, which can lead to food poisoning. This action follows a previous recall in Ireland earlier this year.

The TV licence fee is set to increase from £174.50 to £180 in April, as confirmed by the Department for Culture, Media and Sport. A TV licence is necessary to record live TV programs and to watch BBC iPlayer content.

Despite the Bank of England maintaining rates, the average cost of a new mortgage has slightly risen. Barclays, HSBC, and Nationwide have raised their mortgage rates for both residential purchases and remortgages.

UK broadband provider VISPA has ceased operations, leaving customers without internet service. The company, established in 1999 and based in Manchester, has reportedly entered into liquidation proceedings.

Lidl employees will benefit from a £29 million pay raise, with entry-level wages increasing to £13.45 an hour nationally. The supermarket chain claims to be the highest-paying in the UK.

Greene King is offering free pints of Guinness during the Six Nations rugby matches. To claim a free pint, customers must book a table for a game via the Greene King website.

Halifax reports the average house prices in January and the annual change, providing insights into the housing market trends.

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